Frequently Asked Questions
Is Cal Ez a branch from the California DMV?
No, Cal EZ is licensed by the California DMV to provide vehicle registration services to the public but it is not a branch of the Department of Motor Vehicles.
What do I need to renew my registration?
The renewal notice received in the mail or a copy of either an old registration card or title (pink slip), and , if required, a copy of the insurance id card and/or smog check. Contact us with plate and VIN number of your vehicle to know exactly what is needed and how much in registration fees is due.
What do I need to transfer ownership of a vehicle?
Title signed by the seller or an Application of Duplicate Title form (Reg 227) and a bill of sale signed by the seller; also, a smog check would be required for any private party sale. You can bring the transfer documents you have available to our office and we will check them for completeness without any obligation.
Does Cal Ez charge a service fee?
Yes, Cal EZ charges a processing fee for most of the transactions available. Pricing is among the most competitive in the industry and we believe the value received from the time and frustration you would save is higher compared to going to a DMV field office.
Would I get my registration/sticker/plate instantly in your office?
In most cases, you will. There are a few exceptions, such as out of state services, salvage retentions or lien sales.If for any reason instant registration is not available for your transaction, we would have it ready for pickup the same day or next day.
What is the average wait time?
When you come to our office, the average wait time to see a representative is from 0 to 10 minutes; and while the total time that you would be in our office varies per transaction type, it usually averages from 5 to 15 minutes.
Do I have to make an appointment?
No, you can come see us anytime during our business hours and we will be happy to help you.
What methods of payment do you accept?
Cash, Debit, Visa, MasterCard, Discover and American Express
Do you offer services to the Industry?
Yes, Cal Ez offers customized services to individuals and businesses in the industry - Vehicle Dealers, Fleet Managers, Finance Companies, Banks, Rental Companies, or any other institution in need of DMV services. You can Contact Us for mobile information.
What if I have any other questions?
Do not hesitate to contact us. We will be happy to help you and answer any questions you may have.